Privacy policy

Last updated: July 8, 2026

This Privacy Policy describes how LE PARASOLÉ ("we", "our", or "us") collects, uses, and protects your personal information when you visit or make a purchase from our website.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

Name
Billing and shipping address
Email address
Phone number
Payment information (processed securely through our payment providers; we do not store your full payment card details)
Order history
Device information, browser type, IP address, and website usage data
Communications you send to our customer support team

2. How We Use Your Information

We use your information to:

Process and fulfil your orders
Provide customer support
Communicate order confirmations and shipping updates
Process refunds and warranty requests
Improve our products, website, and customer experience
Prevent fraud and enhance website security
Comply with legal obligations

Where you have given your consent, we may also send promotional emails or marketing communications. You may unsubscribe at any time.

3. Payment Information

Payments are processed securely through trusted third-party payment providers. LE PARASOLÉ does not store your complete payment card information on our servers.

4. Sharing Your Information

We may share your information only when necessary with trusted service providers, including:

Payment processors
Shipping and logistics partners
Website hosting and e-commerce platform providers
Customer support providers
Legal authorities where required by applicable law

We do not sell or rent your personal information to third parties.

5. Cookies

Our website uses cookies and similar technologies to:

Keep your shopping cart active
Remember your preferences
Improve website performance
Analyse website traffic
Provide a better shopping experience

You can manage cookie preferences through your browser settings.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to help protect your personal information against unauthorised access, alteration, disclosure, or destruction.

While no method of transmission or electronic storage is completely secure, we continuously work to maintain appropriate security measures.

7. Data Retention

We retain personal information only for as long as necessary to:

Fulfil your orders
Provide customer support
Meet legal, accounting, and tax obligations
Resolve disputes and enforce our agreements

8. Your Rights

Depending on your location and applicable law, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Request a copy of your personal data
Object to or restrict certain processing activities
Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details below.

9. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party websites.

10. Children's Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, legal requirements, or website functionality. The updated version will be posted on this page with the revised "Last updated" date.

12. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:

LE PARASOLÉ

Email: support@leparasole.com

Business Address: Kuwait City, Kuwait